At Cruises Planning, we understand that plans can change. To ensure transparency and a smooth experience for our customers, we have outlined our cancellation policy below. Please read this policy carefully before making a booking.
All cancellations must be initiated by the customer via email or phone, providing the booking reference number. The cancellation policies of the cruise line or service provider will apply to your booking. Specific terms and conditions may vary depending on the cruise operator and package.
Cancellation fees are determined by the cruise line's policy and may vary depending on how far in advance you cancel. Some cruise lines may impose penalties, while others may offer partial refunds or travel credits.
Refunds (if applicable) will be processed within 14-21 business days after confirmation of cancellation. Please note that service fees charged by Cruises Planning are non-refundable.
Modification of bookings, such as rescheduling or name changes, may incur additional charges and are subject to cruise line policies.
For any queries or assistance regarding cancellations, please contact our support team. We are committed to helping you navigate these changes seamlessly.